Originally Posted by HighPSI TSi Guy

Careful, you might offend some Jews with that one.

Fife is correct. Anyone with experience working in a shop knows, if you are not working on a car, you're not billing them for that time. If you leave it on the lift while waiting for a part, then that is the shop and mechanic's fault for not finding something else to do with their time while waiting. If they had nothing else to do while waiting, then their time obviously wasn't really worth anything because there was no other work to get done. $200 to remove a bolt is ridiculous.

That aside, I've fixed multiple fuckups from the Brauning automotive (not motorsports) company as well. Including one fuckup that cost the customer $1500 (incorrectly installed timing belt failed immediately after install due to installer error and it was denied and blamed on the car owner)

Originally Posted by stickman

That's the thing, The mechanic nor service writer was at fault. I Personally know the mechanic and heard about the story before this thread was made. When the owner walked in he asked how long the car was in the shop, even though it was in the shop for two hours for a bolt removal that took 10-15 minutes it should of been at the most at 30 minute labor charge. Both the Mechanic and service writer knew this, But the boss is the one who did the invoice... both the mechanic and service writer totally disagree with the way this went down.

Originally Posted by idrivetoys

I apologize for not filling in that blank earlier, I also know the technician and i also know the circumstances of it being out of the ticket writer and technicians hands. It was very obvious when i was handed the reciept that the ticket writer did not want to give it to me, and the owner made sure that he was EVERYWHERE i was when i went to pick the vehicle up. He followed me constantly.

Originally Posted by caeavesRSX-S

just bring a bottle of liquor for the owner...