i must say, i'm quite impressed. that is one hell of a nice shop.

 

Just be careful if you have them do an alignment....

 

Y?

 

whens the barbecue meet?

sweet an in ground alignment machine. i have access to a normal one but um... what a pita to get on to.

 

When I was at Shenandoah for the SCCA PDX two weeks ago, my instructor had a Miata that Ptuning aligned. He went out for his first session, and had to pull right back in... He was hearing knocking noises from the front and rear.... Turns out nothing had been tightened...

Dan

 

went there, you guys did not have anything I needed. Seems like all you guys do is sell and install simple to intermidiate bolt on stuff. Yeah you have a lot of nice equipment and all but till you really make a name for yourself as a legitimate tuning shop I will not visit again.

 

Could you let me know who had an issue with their miatas allignment? I have had several friends get them there and not had an issue yet. Maybe I know the guy and he hasent spoken up in the miata world yet.

 

I have had alot of work done to my car there.. Shocks, Springs, Alignment, Camber Kit, Roters and Pads, and oil change, So I think PTuning is alot better in the service dept. Then alot of other shops in the NOVA area.. They def. know there shit. I would recommend them to alot of people.. So whoevers talking shit about them.. Just take some advice and close your hole

 

Wow, considering "Ptuning" is written right under your user name, don't you think you might be swinging from their nuts a little too much to offer an unbiased opinion?

 

Normally we don't reply to postings from customers that are dissatisfied with our services, since no matter what you say or do, you can never please everyone. Our quality of work and satisfied customers speak for itself.

But since your posting is in regards to a service we did for someone else and not for you, we wanted to clarify exactly what happened. Pete, your instructor, a member of the Capital Driving Club--which we sponsor, and a friend of our, brought his miata in for a custom race alignment, a few weeks back. We performed a custom 4-wheel alignment to his spec, including adding weight to the driver's seat (to emulate driver in-car). After the alignment adjustments were made, all alignment nuts and bolts were tighten to factory recommended torque.

A week or so later, Pete's girl friend brought the vehicle back to us to correct the rear alignment, which went out of spec. When she arrived at the shop, she brought along with her a piece of paper which Pete had printed out. The paper indicated that the factory torque settings for the rear suspension adjustment nuts and bolts were insufficient for a race miata (which was running very aggressive camber and r-compound tires). The torque that Pete provided was WELL beyond the factory torque settings.

To make a long story short, the new torque figures that we we're given were enough to potentially snap the given size bolts, but it's what the racing miata owners were using on the factory nuts/bolts to keep the alignment in-spec. It's impossible for us to have known that we should have torque the bolts to well beyond the factory-recommended torque spec. That's why we always take the time to listen to our customers and discuss any quirks or issues about their vehicle prior to and after servicing their vehicles.

Keep in mind that if you use your vehicle for auto crossing or road racing, you should take the initiative to check and recheck all fasteners on your vehicle prior to and after every event. Unless the fasteners were welded on or safety-wired, it WILL work loose over time. If alignments from the factory never go out of spec, there wouldn't be a need for an alignment shop.

Sorry for the long post, but like they say, there's always more to story. I'll leave it up to the members to decide where they should take their vehicle for servicing—it's a free country and we're not holding a gun to anybody's head.

Regards,
MrC