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-   -   Bad experience with A+ wheel repair and detailing (https://www.vadriven.com/forums/vendor-reviews-57/bad-experience-wheel-repair-detailing-343729/)

R.King 04-25-2010 05:31 PM

Bad experience with A+ wheel repair and detailing
 
This place goes by A+ detailing and A+ wheel repair and detailing, they are located across the street from fairfax hooters.

http://www.aplusdetailing.com/
10407 Fairfax Blvd. (Lee Highway)
Fairfax, VA 22030
703-273-7370
Monday-Friday 9:00AM - 7:00PM
Saturday 9:00AM - 6:00PM

Short version: They did about 10% of the work i paid them to do and gave me 101 excuses on why they didnt do what i asked them to do. aka i got pwned

long version:

I stopped by and asked him if they can re-clear my wheels, they said no can do since they cant clear over machined/polished surfaces.

Then I asked them to take my 3 piece wheels apart and polish the centers, they said they can do that and sure thing, and quoted me $500 for 4 wheels, reason being that its going to take them all day to take my wheels apart. I said fine, because i couldnt take the wheels apart myself.

I leave and come back on thursday to drop off the tires and check on the progress, I see 1 wheel that they were working on and has bare aluminum spots on clear coat and i asked them that when its done is it going to be even, they said yes, so i left.

friday afternoon they call me and tell me my wheels are ready for pickup, I come.

heres is what they did:
- sanded down my oxidized parts of the wheel clearcoat and applied compound on it.
- rubbed compound on my outer lip (I never told them to touch the lip)

heres what they didnt do, that i asked them to do: they did NOT
- take my wheels apart
- repaint the centers
- buff the surface evenly
basically they did not do anything i asked them to do.

the owner told me that the torque bolts are on there too tight, he told me that they are 3 piece wheels therefore impossible to take apart, he told me the bare aluminum spots will blend in with the clearcoated spots.

after asking him a bunch of times and telling him what i want, he kept telling me thats not what i want and what he did is the best job anyone can do.

http://farm5.static.flickr.com/4050/...e5029f81_b.jpg
http://farm4.static.flickr.com/3358/...e49ecdbf_b.jpg
http://farm5.static.flickr.com/4005/...561f2b9b_b.jpg

clearcoat still on there (and still oxidized)
http://farm4.static.flickr.com/3520/...845a3d1f_b.jpg
http://farm5.static.flickr.com/4033/...60cbe3d6_b.jpg
http://farm4.static.flickr.com/3400/...eaca0519_b.jpg

nftuatn 04-25-2010 05:39 PM

Re: Bad experience with A+ wheel repair and detailing
 
you didnt pay for this did you???

i sure a shell hope you didnt give them 500 bucks for that bullshit...

R.King 04-25-2010 05:41 PM

Re: Bad experience with A+ wheel repair and detailing
 

Originally Posted by nftuatn (Post 6280401)
you didnt pay for this did you???

i sure a shell hope you didnt give them 500 bucks for that bullshit...

i did, but i didnt examine them too well when i picked it up, (dumbass i know)

stopping by the courthouse to file a claim tommorrow morning.

nftuatn 04-25-2010 05:46 PM

Re: Bad experience with A+ wheel repair and detailing
 
go by there and see what they will do first...then if nothing then file a claim...

is it obvious they didnt disassemble the wheels?
didint paint the centers?

and it says on the receipt that they did?

then they damn sure should refund most of your money.

R.King 04-25-2010 05:52 PM

Re: Bad experience with A+ wheel repair and detailing
 

Originally Posted by nftuatn (Post 6280415)
go by there and see what they will do first...then if nothing then file a claim...

is it obvious they didnt disassemble the wheels?
didint paint the centers?

and it says on the receipt that they did?

then they damn sure should refund most of your money.

I had a dumb moment.

Its pretty clear to me now that they do not have the tools and experience to do what i wanted them to do.

theres no receipt thats the thing, and nothing was documented, the owner keeps insisting that his work was the best, im just going to skip the bullshit and goto the court house in the morning.

nftuatn 04-25-2010 05:59 PM

Re: Bad experience with A+ wheel repair and detailing
 
well if you dont have any receipts and no receipt that you paid him 500 bucks for something he didnt do...

you may be fighting a losing battle...

judge is going to ask for proof or what yoiu wanted done and what was done...

its going to be very very hard for you to get anything i believe



but i wish you good luck..in the future always get receipts..even for ten bucks..

R.King 04-25-2010 06:02 PM

Re: Bad experience with A+ wheel repair and detailing
 
I have proof of what i paid them, and I have pictures on what they call "finished" work.

nftuatn 04-25-2010 06:06 PM

Re: Bad experience with A+ wheel repair and detailing
 
im not trying to be an ass...but i have been thru this before...

does the reciept say on it exactly what you wanted done?ie; the dissassembly and painting of the centers...

or does it just say polish wheels/500 bucks?


its a hard thing to prove when its not on paper...especially when the business is not trying to make things right

R.King 04-25-2010 06:10 PM

Re: Bad experience with A+ wheel repair and detailing
 
actually I didnt even think about it when i noticed that he doesnt write anything down, he write down your name on a sticky note and puts it up on the wall.

nftuatn 04-25-2010 06:15 PM

Re: Bad experience with A+ wheel repair and detailing
 
damn ...well i hope all goes well...i hate when a business screws people over...makes the good businesses harder to find.


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