Problems Logging In?
 

Just got word that some users are having issues logging in, getting the invalid username or password error.

I was able to login using Internet Explorer 7 & Firefox 3.5.5 under Windows, but failed when using Firefox 3.5.5 under OS X. If anyone else is having issues, tell a friend to post or use the Contact Us link with what browser/OS you're using so I can try an isolate the problem.

EDIT: I need more information than just “I can't login” to try and isolate the problem as I've exhausted all my resources i.e. I can login on all my computers with several different browsers.

Re: Problems Logging In?
 

Scratch that. After starting Firefox in Safe Mode I was able to login just fine. Restarted Firefox normally and again was able to login.

I'm completely stumped :dunno:

Re: Problems Logging In?
 

Here's how to start Firefox in Safe Mode if any of you having login issues would like to see if that fixes it.

http://support.mozilla.com/en-US/kb/Safe+Mode

Re: Problems Logging In?
 

I was just now able to get back in. With Firefox, I had to reset my password, close, and reopen the browser to login. When I logout, it won't let me back in until I reset my password again.

I still can't login in any way using Google Chrome.

Re: Problems Logging In?
 

Have you already tried clearing the cookies in Chrome?

Re: Problems Logging In?
 

Just tried and still no luck with Chrome for me.

Re: Problems Logging In?
 

I'm on IE8... this morning it kept telling me my username/password was invalid. So I tired the password lookup to see if someone had somehow changed it. The captcha program wouldn't accept any of my entries. It kept saying invalid entry over and over. I cleared cookies and opened a new browser. Same issue w/ logging in, but the password lookup worked.

I had to wait 15 minutes b/c I exhausted my login attempts... used the password reset and now it's working.

Re: Problems Logging In?
 

I just logged in fine using a freshly installed (never used it before) Chrome 3.0.195.32 under Windows XP.

:curse:

Re: Problems Logging In?
 

i wasn't able to log in all morning. just now tried again and finally on. i use firefox if that helps.

Re: Problems Logging In?
 

Did you change anything to make it work or did it just suddenly start working?