Suprastore.com
08-30-2005, 03:35 PM
#1
DURRRRRRRRRRRRRRRRRR
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Suprastore.com
Ordered my AEM cold air intake on 8/15/05.
Got that the day of the order. So I'm thinking it's all good. Well, the 18th comes and I have no intake. 19th, no intake. 20th, they take $233.41 from my account; no intake.
Sent them an email Sunday night. 8/28. 13 days after the initial order. It is now 7:30pm on 8/30 and I have neither an intake or an email response from Suprastore.
I will be calling tommorrow (haven't had an opportunity to yet,) and finding out whats going on. Most likely demanding my money back. Poor customer service; IMO, do not order from Suprastore.com
This email is to confirm the receipt of your recent order from Supra Store. We
thank you very much for your business. Check out www.300zxstore.com for other
import and sport compact cars as well as www.beverlyhillshummer.com for all your
Hummer and SUV parts.
You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?supra+*********
Date Mon Aug 15 16:31:30 MST 2005
Ship to Dennis Tarbox
ADDRESS
Midlothian VA 23112
US United States
PHONE NUMBER
Bill to Same
All Orders Please Note 457
How to pay using PayPal
E-Mail mstr22u@hotmail.com (emailed)
Via 3 Day Select
Payment Visa
Name Code Qty Each Options
------------------------------------------------------------------------
AEM Cold Air Intake 21-462 1 212.00 select = polished
Toyota MR-2 Spyder Toyota
MRS
Subtotal 212.00
Shipping 21.41
Tax 0.00
Total 233.41
thank you very much for your business. Check out www.300zxstore.com for other
import and sport compact cars as well as www.beverlyhillshummer.com for all your
Hummer and SUV parts.
You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?supra+*********
Date Mon Aug 15 16:31:30 MST 2005
Ship to Dennis Tarbox
ADDRESS
Midlothian VA 23112
US United States
PHONE NUMBER
Bill to Same
All Orders Please Note 457
How to pay using PayPal
E-Mail mstr22u@hotmail.com (emailed)
Via 3 Day Select
Payment Visa
Name Code Qty Each Options
------------------------------------------------------------------------
AEM Cold Air Intake 21-462 1 212.00 select = polished
Toyota MR-2 Spyder Toyota
MRS
Subtotal 212.00
Shipping 21.41
Tax 0.00
Total 233.41
Sent them an email Sunday night. 8/28. 13 days after the initial order. It is now 7:30pm on 8/30 and I have neither an intake or an email response from Suprastore.
I will be calling tommorrow (haven't had an opportunity to yet,) and finding out whats going on. Most likely demanding my money back. Poor customer service; IMO, do not order from Suprastore.com
08-30-2005, 06:06 PM
#4
DURRRRRRRRRRRRRRRRRR
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Re: Suprastore.com
It is a Visa check card, is that still an option? (I didn't think it was.)
The 233 came straight out of my checking account.
The 233 came straight out of my checking account.
08-30-2005, 06:17 PM
#6
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Re: Suprastore.com
same thing, Visa is the form of payment you went thru, Immediately call them, at 9:00am, tell them u ordered x on y, and have yet to receive, and u have made attempts to contact no avail, ull have ur money back by 1pm that day.
08-30-2005, 09:50 PM
#7
JRT>JDM
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Re: Suprastore.com
I've heard only bad things about the guy who runs that website, Tozer. However, I think if you make a big enough fuss over it in the right Supra forums, you'll get what you want. The guy is hated enough as it is, he needs what customers he can get.
08-31-2005, 04:49 AM
#8
show no mercy
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Re: Suprastore.com
suprastore is terrible. i have a few horror stories of my own from that shitty site. www.mvpmotorsports.com is one of if not the best place to buy for supras and other higher end imports. they do offer parts for other imports. i bought a few things for my wifes 3rd gen eclipse there. its where i buy all my new parts from.
08-31-2005, 02:53 PM
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Re: Suprastore.com
Originally Posted by The Wok
Ordered my AEM cold air intake on 8/15/05.
Got that the day of the order. So I'm thinking it's all good. Well, the 18th comes and I have no intake. 19th, no intake. 20th, they take $233.41 from my account; no intake.
Sent them an email Sunday night. 8/28. 13 days after the initial order. It is now 7:30pm on 8/30 and I have neither an intake or an email response from Suprastore.
I will be calling tommorrow (haven't had an opportunity to yet,) and finding out whats going on. Most likely demanding my money back. Poor customer service; IMO, do not order from Suprastore.com
Got that the day of the order. So I'm thinking it's all good. Well, the 18th comes and I have no intake. 19th, no intake. 20th, they take $233.41 from my account; no intake.
Sent them an email Sunday night. 8/28. 13 days after the initial order. It is now 7:30pm on 8/30 and I have neither an intake or an email response from Suprastore.
I will be calling tommorrow (haven't had an opportunity to yet,) and finding out whats going on. Most likely demanding my money back. Poor customer service; IMO, do not order from Suprastore.com
They suck. Although they did pricematch a price for a clutch that I just made up.
I had to wait 3 weeks to get it though...They claimed it was "in stock".