Car Dealership - Purchase Advice
02-12-2014, 08:10 AM
#21
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Re: Car Dealership - Purchase Advice
Meh, I've had nothing but pleasant experiences with Carmax ( aside from maybe our Elantra, which we found out was in accident, may or may not have known about it at purchase time 
). Every car we've bought from them ( 2011 Hyundai Elantra, 2011 Ford Edge, 2004 Ford Excursion, 2007 Shelby GT500 ) was below KBB/NADA, was clean and wasn't a pressured sale. We ended up selling the Excursion back to them 6-8 months later and we took a negligible loss ( < $1000 ). Compared to the few dealerships we've gone to where:
You pull on to the lot, within 15s someone is in your face. They lurk behind you the entire time you're there. They try to push you up a model even if you have no desire to.
Obviously, there are going to be exceptions. Joe ( Blown ) was a nice guy, answered questions, didn't pressure anyone into anything, etc and gave lots of good general information. But most people are going to try and push you into something nicer/newer so they can make that extra commission. Carmax they all make a flat commission ( $300 according to the last girl that helped us there ), so no matter what you pick Corolla to Corvette - they have no incentive to push you into something you're not looking to go into.
). Every car we've bought from them ( 2011 Hyundai Elantra, 2011 Ford Edge, 2004 Ford Excursion, 2007 Shelby GT500 ) was below KBB/NADA, was clean and wasn't a pressured sale. We ended up selling the Excursion back to them 6-8 months later and we took a negligible loss ( < $1000 ). Compared to the few dealerships we've gone to where:You pull on to the lot, within 15s someone is in your face. They lurk behind you the entire time you're there. They try to push you up a model even if you have no desire to.
Obviously, there are going to be exceptions. Joe ( Blown ) was a nice guy, answered questions, didn't pressure anyone into anything, etc and gave lots of good general information. But most people are going to try and push you into something nicer/newer so they can make that extra commission. Carmax they all make a flat commission ( $300 according to the last girl that helped us there ), so no matter what you pick Corolla to Corvette - they have no incentive to push you into something you're not looking to go into.
Which CarMax did you work with? Everyone I went to (Dulles and VA Beach) were always over priced, and were under on a trade. Which is why I never deal with them/hate them.
02-12-2014, 08:13 AM
#22
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Re: Car Dealership - Purchase Advice
Like I stated you have to find the right one. Some places give dealer ships a bad name, like how you described. Then there are others that don't.
Which CarMax did you work with? Everyone I went to (Dulles and VA Beach) were always over priced, and were under on a trade. Which is why I never deal with them/hate them.
Which CarMax did you work with? Everyone I went to (Dulles and VA Beach) were always over priced, and were under on a trade. Which is why I never deal with them/hate them.
02-12-2014, 08:14 AM
#23
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Re: Car Dealership - Purchase Advice
I can't stand that high pressure sales crap. Last car event I was at, there was a faggle who sold Fords giving out cards and trying to push sales on people who weren't even in the market. Next time I see him, I'm telling him to advertise on drag.
02-12-2014, 08:22 AM
#24
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Re: Car Dealership - Purchase Advice
Yeah, it just makes people uncomfortable. I understand why they do it, I just think it's no good for the buyer.
02-12-2014, 08:34 AM
#25
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Re: Car Dealership - Purchase Advice
I had a salesman at Hall Acura (VB) who was great. Older guy with 20+ years experience with Chrysler cars. If I asked him a question, and he didn't know the answer…he didn't try to BS me…but rather said "I am unsure but I will find the answer."
That is what I want. We came in like four times, and then he took us over to Hall Honda to look at the new Accords. Never tried to sell us on ANY model.
Fucking Sales Manager at Hall Acura (now back over at the Jeep dealership next door) used the line "Well Acura's are expensive cars" numerous times during negotiation. Finally I told that asshole "Hey, what I put down for my salary is my BASE wage you fuck, and since you have no idea because you aren't our salesman, we are looking at cars TWICE the cost of this particular car."
God damn I have never seen a person shut the fuck up so fast. Our salesman just sat there and smiled.
Point of story: You find some GREAT salesmen, who should be called "Purchase Assistants" because they just want to help you find the car you want. Then there is the stereotypical salesman that doesn't know shit about what he is trying to sell, and is just out to make a buck. Do your research, ask questions they SHOULD know, and see which salesman you have.
That is what I want. We came in like four times, and then he took us over to Hall Honda to look at the new Accords. Never tried to sell us on ANY model.
Fucking Sales Manager at Hall Acura (now back over at the Jeep dealership next door) used the line "Well Acura's are expensive cars" numerous times during negotiation. Finally I told that asshole "Hey, what I put down for my salary is my BASE wage you fuck, and since you have no idea because you aren't our salesman, we are looking at cars TWICE the cost of this particular car."
God damn I have never seen a person shut the fuck up so fast. Our salesman just sat there and smiled.
Point of story: You find some GREAT salesmen, who should be called "Purchase Assistants" because they just want to help you find the car you want. Then there is the stereotypical salesman that doesn't know shit about what he is trying to sell, and is just out to make a buck. Do your research, ask questions they SHOULD know, and see which salesman you have.
02-12-2014, 08:53 AM
#26
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Re: Car Dealership - Purchase Advice
There's a couple sales consultants here who will be in your window before you open the door when you park. I avoid that at all costs. I'll sell you anything on the lot and help you find something that covers your needs, but I'll be goddamned if I pressure anyone into buying a car. I make damn good money doing it my way and everyone walks away happy
02-12-2014, 09:12 AM
#27
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Re: Car Dealership - Purchase Advice
Bought my Ford F350 Lariat turbo diesel 4x4 in cash. Flew one-way to Atlanta, then took the bus to the dealership. Manager handed me the keys for a test drive without any questions and no ride-along. Came back with stacks of cash, placed it on his desk. He asked if it was all there, I said it was, he said okay, grabbed the pile and tossed it into a safe behind him then signed over the title.
Easiest purchase ever made.
Easiest purchase ever made.
02-12-2014, 09:16 AM
#28
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Re: Car Dealership - Purchase Advice
There's a couple sales consultants here who will be in your window before you open the door when you park. I avoid that at all costs. I'll sell you anything on the lot and help you find something that covers your needs, but I'll be goddamned if I pressure anyone into buying a car. I make damn good money doing it my way and everyone walks away happy
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